Horst Schulze

Horst Schulze is a renowned hotelier and business leader, co-founder and former COO of The Ritz-Carlton Hotel Company, and founder of The Capella Hotel Group. He is recognized for pioneering luxury service standards and leading The Ritz-Carlton to win the Malcolm Baldrige National Quality Award twice, a unique achievement in the hotel industry. Schulze is also a sought-after keynote speaker and consultant across various industries.